Toujik Shipping Policy

Contact Information

  • Store Name: Toujik

  • Email: Contact@toujik.rebootek.com

  • Phone: +1 (251) 263-0790

  • Address: 5217 Greenholt Crossroad, South Dashawnton, Oklahoma 13284, United States

  • Website: toujik.rebootek.com

1. Shipping Locations

We currently ship only within the United States (including Alaska, Hawaii, and U.S. territories). International shipping is not available at this time.

2. Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays) after payment confirmation. Orders placed on weekends or holidays will begin processing the next business day.

3. Shipping Methods & Carriers

We partner with trusted carriers to deliver your orders:

  • USPS (United States Postal Service)

  • FedEx

  • UPS (United Parcel Service)

The carrier and service level are selected based on efficiency and destination.

4. Estimated Delivery Time

Once shipped, orders typically arrive in 1–4 business days, depending on your location and carrier service. Delivery times may vary due to:

  • Carrier delays (e.g., weather, holidays).

  • Incorrect/incomplete shipping addresses.

  • High-volume seasons (e.g., holidays).

Note: Delivery estimates are not guaranteed.

5. Shipping Costs

Free Shipping: Enjoy free standard shipping on all orders within the U.S. No minimum purchase required!

6. Lost or Damaged Packages

  • Lost Packages: If your tracking shows "delivered" but you have not received the package, contact your local carrier first. If unresolved, email us within 14 days for assistance.

  • Damaged Items: Notify us at Contact@toujik.rebootek.com within 48 hours of delivery. Include photos of the damaged item and packaging. We’ll replace the item or issue a refund.

Note: Toujik is not liable for packages lost or damaged due to incorrect addresses provided by the customer.

7. Order Tracking

  • A tracking number will be emailed to you once your order ships.

  • Track your package directly via the carrier’s website using the provided tracking number.

8. Address Accuracy

Double-check your shipping address at checkout. We are not responsible for delays or losses caused by incorrect addresses. If you notice an error, contact us immediately at Contact@toujik.rebootek.com.

Questions?

For shipping-related inquiries, contact us at:

Thank you for choosing Toujik!
This policy complies with U.S. e-commerce regulations, including the FTC’s Mail, Internet, or Telephone Order Merchandise Rule.